Round-the-clock services

Ready for you.
Customer Services - Service unlimited!

It goes without saying that we're happy to help. And if you want a little bit more service, you can count on us outside of our normal working hours. Or is it important to you that you can have an expert on site as quickly as possible? We can offer you various services for this too. Sometimes a little bit more makes all the difference.

Your ProMinent Service hotlines

24/7 service hotline

Round-the-clock service

We won't abandon you. Especially when things aren’t going well. Then you can also contact us outside of our usual business hours. Any day of the week, even Sundays and public holidays. Because we know how important it is for your system to be running smoothly.


24-hour on-site service

Round-the-clock service

You can count on us in the worst-case scenario. A specialist will be on site within 24 hours of you reporting an issue.


48-hour on-site service

Round-the-clock service

We’re there for you when you need us. A specialist will be on site within 48 hours of you reporting an issue.


Contact us

»We are there for you, whenever you need us. Just get in touch.«

+49 6221 842 0  Send request   

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