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Smart Support

Smart Support

Thanks to Smart Support, we can take a close look at your ProMinent system even if we are not on site in person. A consultant from our ProMinent service team will be on hand to advise you via video chat and help you solve the problem.

Here's how it works: You will receive a link from us to your mobile device (e.g. smartphone) and activate the video chat.

Video chat

  • Simple login
  • With any device
  • Any location
  • Support via conference and video chat
  • Transfer of documents
  • Record function
  • Service report

Clear benefits for you

  • Shorter downtimes
  • Improved operational reliability
  • Reduced costs
  • Rapid response time
  • Expert advice

Contact us

»Please send us your request! We will contact you shortly.«

+49 6221 842 0  Send request