Smart support

Smart service

Smart support lets us take a look at your ProMinent system even when we are not on site. We send a link to your mobile device and you simply activate the chat with our service adviser.

You can show us exactly the problem you are experiencing in a video chat. We provide individual advice - quickly and competently.

You can rely on that

  • Rapid response time
  • Expert advice

Easy-to-use video chat system

  • Simple login
  • With any device
  • Any location
  • Support via conference and video chat
  • Transfer of documents
  • Record function (to follow shortly)
  • Service report

Clear benefits for you

  • Shorter downtimes
  • Improved operational reliability
  • Reduced costs

Easy-to-use video chat system

Flyer - Smart Support

And while we are on the subject of service - simply download the information in compact PDF format.

Contact us

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+49 6221 842 0  Send request